Job Opportunities – Touchstone Outreach Worker




Initiatives for Just Communities (IJC), is a charitable, non-profit organization with faith based roots, which operates four community restorative justice programs. These programs strive to provide guidance, support and relationship for people living with FASD or intellectual disabilities as well as those who are currently or have been previously incarcerated.  IJC provides opportunities and services to people regardless of background or affiliation.


It is expected of all IJC employees that they will model and uphold the vision and mission of IJC; to respectfully and with integrity, interact and model caring and holistic relationships with colleagues, participants, and within the wider community.


Touchstone Outreach Worker

The Outreach worker will be responsible to provide direct support and mentorship for Touchstone program participants, to advocate on their behalf, and to complete a range of related reporting and record keeping.  This position will report directly to the Touchstone Outreach Program Manager and will work closely with the Touchstone Program Director, the Housing Program Coordinator and the Cultural Program Facilitator.  This position works out of IJC’s Winnipeg office at 302-1200 Portage Ave.



Direct Support & Mentorship

  • To provide direct support and mentorship to assigned program participants
  • To establish and maintain relationships with participants and the people important to them
  • To assist program participants and their assigned case managers to develop individual programs
  • To implement and assist with the assessment and evaluation of the individual program plan
  • To observe and report participant challenges and successes appropriately
  • To assist with safety planning and implementation when necessary



  • To advocate on behalf of program participants wherever needed in a respectful professional manner
  • To become knowledgeable about using a neurobehavioral (FASD) lens, a trauma-informed lens and harm reduction and to model the use of those lenses with the people and systems involved with program participants
  • To work professionally alongside all systems involved in participant’s lives


Reporting & Record Keeping

  • To complete case notes in a professional and timely manner
  • To determine the appropriate need for incident reporting and to complete incident reports in a timely accurate manner
  • To manage program spending allowances responsibly and to record spending accurately
  • To assist case managers when necessary, with the collection of case-note data in preparation for the creation of monthly participant reports to funders
  • To assist the program director with other writing when requested, such as newsletter submissions, IJC blog submissions and IJC Board reports
  • To keep accurate program vehicle mileage logs
  • To complete necessary program vehicle checks and to report any vehicle issues to program director


Other Duties

  • Assist with general office, resource centre and program vehicle tidiness
  • Attend all staff meetings, team meetings and systems meetings as required and able
  • Set annual personal professional development goals together with the Outreach Program Director and seek out relevant professional development opportunities
  • Attend mandatory trainings as required by IJC
  • Participate in the facilitation and/or coordination of other outreach programming as agreed upon, such as food bank, participant advisory meetings, resource center group activities etc.



  • Excellent communication skills, both interpersonal and written
  • Critical thinking and creative problem solving abilities
  • Ability to be self-motivated
  • Ability to make independent decisions within general framework of program policies
  • Ability to set safe and appropriate boundaries
  • Ability to work as a team member
  • Ability to work professionally with other systems and partners
  • Ability to adapt to and respect differences in others, particularly in terms of worldviews and life experiences
  • Ability to handle work related stress and to exercise patience and flexibility
  • A current driver’s license and a good driving record
  • Experience in the Social Services field and/or related life experience



  • To support the mission, vision and values of IJC
  • To acquire and model a working knowledge of FASD, trauma and harm reduction
  • To use a person centered and strength’s based approach to direct support
  • To complete record checks as required by IJC
  • To follow IJC and Touchstone Program policies and procedures at all times.
  • To maintain program participant and employee information confidential at all times
  • To handle IJC finances and vehicles with responsibility and integrity



  • Demonstrated knowledge and understanding of FASD, harm reduction, trauma, using a strength’s based, person-centered lens and providing culturally safe programmin
  • A degree or diploma in a related Social Services Field.



  • A permanent position dependent on government funding
  • Starting wage between $13.75 – $14.40 per hour depending on experience and education.


People of indigenous descent are particularly encouraged to apply.


Closing Date: December 6, 2017 @ 5:00 p.m.


Please submit a resume and cover letter including 3 references to: 

 Jewel Reimer, Touchstone Program Director

302-1200 Portage Avenue, Winnipeg, MB   R3G 0T5